We are committed to providing our customers with the best possible shopping experience. This shipping policy explains how we handle shipping and delivery of our products.
We offer various shipping options, such as standard and express shipping. Shipping rates vary depending on the destination and shipping method. The shipping rate will be displayed during the checkout process.
We strive to process and ship orders as quickly as possible. Most orders are processed within 1-2 business days. Please note that processing time may be longer during peak periods or if the item is out of stock.
Delivery times vary depending on the destination and shipping method. Standard shipping may take 5-10 business days, while express shipping may take 2-5 business days. Please note that delivery time may be longer due to unforeseen circumstances, such as weather conditions or customs delays.
We offer international shipping to certain locations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please check with your local customs office for more information.
We provide tracking information for all orders. You will receive a tracking number by email once your order has been shipped. You can use the tracking number to track your order on the carrier's website.
Please ensure that the shipping address you provide is correct and complete. We are not responsible for any delays or damages caused by an incorrect or incomplete shipping address.
The shipping carrier will make multiple delivery attempts if the recipient is not available to receive the package. If the package cannot be delivered after several attempts, it will be returned to us. We may charge additional shipping fees to resend the package.
We are not responsible for any damages or losses caused by the shipping carrier. However, we will work with you to resolve any issues and file a claim with the shipping carrier if necessary.
If you have any questions or concerns about our shipping policy, contact our Customer care service at [email protected].
Monday - Saturday
9:00 a.m - 4:00 p.m
Jl Padang Padi Gg. 2, Kaliombo, Kec. Kota, Kediri, East Java 64129, Indonesia